Meta Portal Not Working on Google Chrome? How to Fix!

Meta Portal Not Working on Google Chrome? How to Fix! Experiencing issues with the Meta Portal on Google Chrome is a common frustration for many users in Kuwait, especially those relying on this platform for accessing appointment services. Whether it’s due to browser compatibility or technical glitches, resolving the problem doesn’t have to be complicated.
Meta Portal Not Working
The “Meta Portal not working” error is often browser-specific, with many users reporting issues while using Google Chrome. However, alternative browsers such as Mozilla Firefox and Microsoft Edge can offer a more seamless experience.
Quick Fix: Switch to Another Browser
If Chrome is causing issues, here’s how to switch to a different browser:
- Download Mozilla Firefox or Microsoft Edge from their official websites.
- Install the chosen browser by following the on-screen instructions.
- Launch the browser on your device.
- Enter the Meta Portal URL: metaprodapp.azurewebsites.net/En/ in the address bar and press Enter.
- Log in and continue accessing the Meta Portal without disruptions.

Troubleshooting Common Meta Portal Issues
If switching browsers doesn’t resolve the issue, here are additional troubleshooting steps:
1. Check Your Internet Connection
A stable internet connection is crucial for the Meta Portal to function properly. Follow these steps to ensure connectivity:
- Restart your router or switch to a more stable network.
- Test alternative connections, such as mobile data, to verify the issue isn’t with your network.
- Open other websites to confirm whether the problem is isolated to the Meta Portal.
2. Clear Browser Cache and Cookies
Accumulated cache and cookies in your browser can cause loading problems. Here’s how to clear them:
- Open your browser’s settings.
- Navigate to Privacy or Browsing Data options.
- Select “Clear Cache and Cookies” and confirm.
- Restart the browser and access the Meta Portal again.
3. Ensure Browser Compatibility
Meta Portal works best with specific browsers. If issues persist:
- Update your current browser to the latest version.
- Opt for browsers known for compatibility, such as Mozilla Firefox or Microsoft Edge.
Account-Related Issues and Their Solutions
For problems related to login credentials or account lockouts, follow these steps:
Forgotten Password
Resetting your Meta Portal password is simple:
- Visit the Meta Portal login page.
- Click the “Forgot your password?” link.
- Enter your Civil ID and submit the form.
- Check your email for a password reset link, and follow the provided instructions to update your password.
Account Lockouts
Repeated failed login attempts can lock your account. To regain access:
- Wait for the lockout period to expire.
- Alternatively, contact Meta Portal support for assistance in unlocking your account.
Meta Portal Help Center
If none of the above solutions work, reaching out to the Meta Portal support team can help. The Center for Government Digital Services (CAIT) offers assistance for any technical issues or account-related queries.
Support Details | Contact Information |
---|---|
Phone Number | 1800164, 164 |
Email Address | [email protected] |
Pro Tips for Optimal Meta Portal Usage
To avoid future issues and ensure smooth operation of the Meta Portal:
- Always use an updated browser.
- Regularly clear cache and cookies from your browser settings.
- Keep your login credentials secure to avoid account lockouts.
FAQs About Meta Portal Not Working on Google Chrome
Q1) What should I do if the Meta Portal isn’t working?
Ans:- Ensure your internet connection is stable, clear your browser’s cache, and check for any maintenance updates on the Meta Portal website.
Q2) Can I use the Meta Portal with any browser?
While most modern browsers like Google Chrome, Mozilla Firefox, and Microsoft Edge are supported, Mozilla Firefox and Microsoft Edge are often more compatible for Meta Portal services.
Q3) What to do if my account gets locked?
Wait for the lockout period or contact Meta Portal support to regain access.
Conclusion
Facing the Meta Portal not working issue on Google Chrome can disrupt your ability to access important services, but with the solutions outlined above, you can quickly troubleshoot and resolve the problem.